How to Fix Download Failed Genshin Impact Error on Windows
Genshin Impact is a free-to-play open-world action RPG that has gained millions of fans since its release in 2020. The game features an anime-style art and a fantasy world with various enemies, dungeons, puzzles, and secrets. The game also has a gacha system that allows players to obtain new characters and items by spending a currency or real money on random draws.
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However, many players have encountered a frustrating issue when trying to download or update the game on their Windows PC. The issue is known as the download failed error, which shows a message saying "Check your network settings and stop the downloading process". This error prevents players from installing or playing the game, which can be very disappointing.
Fortunately, there are some possible solutions that can help you fix this error and enjoy the game. In this article, we will explain what are the main causes of the download failed error and how to fix them. We will also provide some tips to avoid this error in the future.
Solutions
Here are five solutions that you can try to fix the download failed error on Genshin Impact:
Solution 1: Restart your router and check your internet speed
One of the most common reasons for the download failed error is a poor or unstable internet connection. If your internet speed is too slow or your connection keeps dropping, you may not be able to download the game files properly. To fix this, you can try to restart your router and check your internet speed.
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To restart your router, simply unplug it from the power source, wait for a few seconds, and plug it back in. Then, wait for a few minutes until your router reconnects to the internet. You can also try to move your router closer to your PC or use an Ethernet cable instead of Wi-Fi for a more stable connection.
To check your internet speed, you can use an online tool like Speedtest.net or Fast.com. You can also compare your speed with the recommended speed for Genshin Impact, which is at least 5 Mbps for download and 1 Mbps for upload. If your speed is lower than that, you may want to contact your internet service provider or upgrade your plan.
Solution 2: Disable any VPN or antivirus software that may interfere with the download
Another possible cause of the download failed error is some VPN or antivirus software that may block or slow down the download process. Some VPNs may change your IP address or location, which can affect your connection to the game server. Some antivirus programs may also flag the game files as malicious or suspicious, which can prevent them from being downloaded.
To fix this, you can try to disable any VPN or antivirus software that you are using before downloading or updating Genshin Impact. You can also add an exception for Genshin Impact in your antivirus settings to allow them to run without any issues. You can also check the official website of Genshin Impact for any updates or announcements regarding the download error.
Solution 3: Uninstall and reinstall the game and launcher
Sometimes, the download failed error may be caused by some corrupted or missing game files or launcher files. This can happen due to various reasons, such as a power outage, a virus infection, a disk error, or a human error. To fix this, you can try to uninstall and reinstall the game and launcher.
To uninstall the game and launcher, you can follow these steps:
Open the Control Panel on your PC and go to Programs and Features.
Find Genshin Impact and Genshin Impact Game Launcher in the list of installed programs and click on Uninstall.
Follow the on-screen instructions to complete the uninstallation process.
Delete any remaining files or folders related to Genshin Impact or Genshin Impact Game Launcher in your PC.
To reinstall the game and launcher, you can follow these steps:
Go to the official website of Genshin Impact and download the latest version of the game launcher.
Run the launcher file and follow the on-screen instructions to install it on your PC.
Launch the game launcher and click on Get Game to download the game files.
Wait for the download to finish and then click on Launch to start the game.
Solution 4: Manually download the game files from a trusted source
If none of the above solutions work, you can try to manually download the game files from a trusted source and replace them in your game folder. This can help you bypass the download failed error and update your game to the latest version. However, this method requires some technical skills and caution, as you may risk damaging your game or PC if you download the wrong files or from an untrusted source.
To manually download the game files, you can follow these steps:
Go to a trusted website that provides Genshin Impact game files, such as Reddit or Discord. Make sure that the files are compatible with your PC and match your current game version.
Download the game files as a zip file or a torrent file. You may need a zip extractor or a torrent client to open them.
Locate your Genshin Impact game folder on your PC. It is usually in C:\Program Files\Genshin Impact\Genshin Impact Game.
Backup your original game files by copying them to another folder or an external drive.
Delete your original game files from your game folder.
Extract or copy the downloaded game files to your game folder. Make sure that they have the same names and extensions as your original game files.
Launch the game launcher and check if the download failed error is fixed.
Solution 5: Use Google DNS or another reliable DNS service
The last solution that you can try to fix the download failed error is to use Google DNS or another reliable DNS service. DNS stands for Domain Name System, which is a system that translates domain names into IP addresses. Sometimes, your default DNS server may be slow, overloaded, or blocked by your ISP, which can affect your connection to the game server.
To fix this, you can try to change your DNS server to Google DNS or another reliable DNS service, such as Cloudflare DNS or OpenDNS. This can help you improve your connection speed and stability, as well as bypass any potential censorship or restrictions.
To change your DNS server, you can follow these steps:
Open the Control Panel on your PC and go to Network and Internet.
Click on Network and Sharing Center and then click on Change adapter settings.
Right-click on your network connection and select Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
Click on Use the following DNS server addresses and enter the preferred and alternate DNS server addresses. For example, for Google DNS, you can enter 8.8.8.8 and 8.8.4.4.
Click on OK and close the window.
Restart your PC and try to download or update Genshin Impact again.
Conclusion
In this article, we have explained what is the download failed error on Genshin Impact and how to fix it. We have also provided some tips to avoid this error in the future. We hope that this article has helped you solve your problem and enjoy the game.
If you have any feedback or questions, please feel free to leave a comment below. We would love to hear from you and help you out. Thank you for reading!
FAQs
What is Genshin Impact?
Genshin Impact is a free-to-play open-world action RPG that was released in 2020 by miHoYo. The game is available for Windows, PlayStation 4, PlayStation 5, Android, iOS, and Nintendo Switch. The game features an anime-style art and a fantasy world with various enemies, dungeons, puzzles, and secrets. The game also has a gacha system that allows players to obtain new characters and items by spending a currency or real money on random draws.
How do I update Genshin Impact?
To update Genshin Impact, you need to launch the game launcher and click on Update. The launcher will automatically download and install the latest version of the game. You can also check the official website of Genshin Impact for any updates or announcements regarding the game.
What are the system requirements for Genshin Impact?
The minimum system requirements for Genshin Impact are as follows:
OS: Windows 7 SP1 64-bit or higher
CPU: Intel Core i5 or equivalent
RAM: 8 GB
GPU: NVIDIA GeForce GT 1030 or higher
DirectX: Version 11
Storage: 30 GB of available space
The recommended system requirements for Genshin Impact are as follows:
OS: Windows 10 64-bit
CPU: Intel Core i7 or equivalent
RAM: 16 GB
GPU: NVIDIA GeForce GTX 1060 6 GB or higher
DirectX: Version 11
Storage: 30 GB of available space
How do I contact Genshin Impact support?
To contact Genshin Impact support, you can use one of the following methods:
Email: genshin_cs@mihoyo.com
In-game feedback: Go to Paimon Menu > Feedback > Submit Feedback
Official website:
Official Discord:
Official Twitter:
Is Genshin Impact free to play?
Yes, Genshin Impact is free to play. You can download and play the game without spending any money. However, the game also has a gacha system that allows players to obtain new characters and items by spending a currency or real money on random draws. This is optional and not required to enjoy the game. However, some players may find it tempting or rewarding to spend money on the gacha system, which can lead to addiction or overspending. Therefore, we advise you to play responsibly and within your budget. 44f88ac181